SurePoint – Automated Appraisal Tracking and Management Systems

We often take for granted the value of having an automobile available for daily activities. When you have an accident, you want to ensure the owner gets their vehicle back quickly and efficiently. That’s why we have invested in a state-of-the-art automated appraisal tracking and management system in New England to ensure we can meet the fast-paced requirements of the automobile insurance claim industry.
Applying the latest technologies available in the industry, Ambro Adjustment Inc. has created an environment designed on Microsoft’s Small Business Server that provides us with the tools required to manage our assignments while providing remote access, off-site backup, and advanced security. SurePoint is an administrative program designed specifically to meet the needs of the insurance industry and enable us to properly handle all of the assignments. SurePoint provides robust reporting capabilities unlike any in the industry today. The following reports are reviewed daily to monitor the performance of our staff:
  • Average Cycle Time By Appraiser
  • Average Cycle Time for All Appraisers
  • Average Cycle Time By an Insurance Company
  • Average Supplement Cycle Time
  • Average Severity By Appraiser
  • Average Severity By an Insurance Company
  • Average Severity for All Appraisers
  • Assignments > Than 2 Days and No Status
  • Open Assignments > Than 4 Days
  • Open Supplements > Than 3 Days
  • Pending Assignments By an Appraiser
Delayed File Report
We also use several file transport software products, including Scene Access, Process Claims, E-Auto Claims, Ion Connection, and Active Photo. These advanced technologies allow us to quickly rebuild a file at any time, including several years later, which is uncommon in the industry.
Contact us to find out how we can effectively meet your needs.